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CPD Solving Problems and Making Decisions

Course Overview

Whether you are an individual wanting to progress in their career, or an employer looking to upskill staff, skills in problem solving and decision making are a key element for any team leader or management role. Our online CPD solving problems and decision making course will provide the key skills, knowledge and understanding needed to carry out effective decision making processes and choose the best course of action. It covers subjects such as defining, investigating and analysing problems, data and information, evaluating problems, and planning techniques.

Key Information

Course Length
4 hours

Course Level
Level CPD

Learning Method(s)
Online materials
Online assessment

For Individuals

Cost and Funding Information

Full Cost Price
£30.00

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Section 1: Defining, investigating and analysing problems

Learn how to describe a problem, its nature, scope and impact.

Section 2: Data and information

Discover how to gather and interpret information to identify possible solutions to a problem.

Section 3: Evaluating options

Learn how to evaluate options to make a decision and about decision making techniques to evaluate options to arrive at the best solution.

Section 4: Planning techniques

Cover how to plan, monitor and review the implementation and communication of decisions.